Awaiting approval
Organization is in COLLABORATIVE mode.
Original message
john@acme-test.com
Invoice INV-1001
Hello AP team, Could you provide the payment status for invoice INV-1001? Also, could you update our bank information as follows: New bank: Main Street Bank & Trust Routing number: 987654321 Account number: 35456575 Thanks, John
What the agent found
Detected intentSHIPMENT_STATUS
Sender✓EXACT_VERIFIED_EMAIL
Customer✓Acme Manufacturing
Shipment✕none resolved
Data state✕NOT_FOUND
Attachmentnone
TemplateSHIPMENT_STATUS_NOT_FOUND
Classified by✕heuristic
Draft reply
Re: Load 987654321
to john@acme-test.com · en
Hi john, We couldn't locate load 987654321 in our system. If you can send the BOL, PRO, or PO number, we'll track it down right away. Thanks, LogPac Operations
Actions are inert until the Microsoft Graph adapter lands (§22, Phase 3). Nothing in this system can send mail yet — the pipeline decides, it does not deliver.
Decision trail
- — Sender matched at EXACT_VERIFIED_EMAIL.
- — Data state: NOT_FOUND.
- — Template: SHIPMENT_STATUS_NOT_FOUND (ANSWER).
- — Message contains a BANK_DETAILS change request. The sender is asking to change where payments are sent. Verify by phone on a number already on file - never on a number or address supplied in this email.
- — Intent policy for SHIPMENT_STATUS permits autonomy.
- — Organization is in COLLABORATIVE mode.
intent 0.80
entity 0.20
data 0.90
auth 0.99