LogStat
Collaborative

APPOINTMENT_NOT_FOUND

intent APPOINTMENT_REQUESTstate MISSINGlang env1

Template

Subject

Re: Load {load_number} — delivery appointment

Hi {customer_contact_name},

No delivery appointment is set on load {load_number} yet. We'll confirm one with
the receiver and come back to you.

Thanks,
{company_name}

Variables used

  • 🔒company_name
  • customer_contact_name
  • 🔒load_number

Highlighted are required — §64 fails the render rather than substituting a blank. 🔒 marks identifiers §65 forbids translating; a localised load number is a support ticket.

Preview

Re: Load 84721 — delivery appointment

to john@acme-test.com

Hi John,

No delivery appointment is set on load 84721 yet. We'll confirm one with
the receiver and come back to you.

Thanks,
LogPac Operations

Available fields

customer

  • {customer_name}
  • {customer_contact_name}
  • {customer_reference}

shipment

  • {shipment_id}
  • {load_number}
  • {status}
  • {eta}
  • {current_location}
  • {carrier_name}

stops

  • {pickup_location}
  • {pickup_date}
  • {pickup_time}
  • {delivery_location}
  • {delivery_date}
  • {delivery_time}

documents

  • {document_name}
  • {document_type}
  • {document_date}

organization

  • {company_name}

Editing, versioning and per-customer overrides (§60) need the template table in prisma/schema.prisma applied — the catalogue is currently code, not data. Preview runs through the same renderTemplate the pipeline uses, so what you see here is what would actually go out.