LogStat
Collaborative

POD_NOT_FOUND

intent POD_REQUESTstate NOT_FOUNDlang env1

Template

Subject

POD — load {load_number}

Hi {customer_contact_name},

We don't have the POD for load {load_number} on file yet. We've requested it
from the carrier and will forward it as soon as it arrives.

Thanks,
{company_name}

Variables used

  • 🔒company_name
  • customer_contact_name
  • 🔒load_number

Highlighted are required — §64 fails the render rather than substituting a blank. 🔒 marks identifiers §65 forbids translating; a localised load number is a support ticket.

Preview

POD — load 84721

to john@acme-test.com

Hi John,

We don't have the POD for load 84721 on file yet. We've requested it
from the carrier and will forward it as soon as it arrives.

Thanks,
LogPac Operations

Available fields

customer

  • {customer_name}
  • {customer_contact_name}
  • {customer_reference}

shipment

  • {shipment_id}
  • {load_number}
  • {status}
  • {eta}
  • {current_location}
  • {carrier_name}

stops

  • {pickup_location}
  • {pickup_date}
  • {pickup_time}
  • {delivery_location}
  • {delivery_date}
  • {delivery_time}

documents

  • {document_name}
  • {document_type}
  • {document_date}

organization

  • {company_name}

Editing, versioning and per-customer overrides (§60) need the template table in prisma/schema.prisma applied — the catalogue is currently code, not data. Preview runs through the same renderTemplate the pipeline uses, so what you see here is what would actually go out.